History as a Factor Creating the Value of a Luxury Brand

Wioleta Dryl

Abstract


Theoretical background: The attributes of a luxury brand include both the physical characteristics of the product and the symbolic values that the brand provides to the consumers. Symbolism is interpreted as prestige, beauty, charisma, the creation of which requires larger and more time-consuming efforts than just producing a unique, expensive, high-quality product. An important aspect of a reliable, trustworthy image is the history of the brand and its creators. In the opinion of many authors, it is an important element of the brand’s value, not only shaping its luxurious image, but also providing psychological values. Although history is not always indicated directly among the attributes of luxury brands, it is the basis of other values ascribed to them. The luxurious nature of the brand is often defined in the literature through the prism of its symbolism, an important element of which is history, along with heritage and country of origin. A prestigious heritage is built and maintained in time and culture by brands that are embedded in historical notions of luxury. As a result of associations with the heritage, brand is perceived as the highest quality, unique and authentic one. Symbolism, heritage and the history of a luxury brand are related to emotional qualities of personal indulgence and self-expression.

Purpose of the article: The aim of the article is to verify the importance of the history of the brand in the process of shaping the value of a luxury brand in the perception of consumers.

Research methods: A total of 203 valid responses were collected from wealthy respondents declaring monthly income over PLN 20,000 gross. An analysis of the results of the study was carried out, as well as an analysis of the literature.

Main findings: In the era of dynamic development of new technologies, unpredictable changes in consumer expectations towards companies and their offers, it turns out that history, heritage and attachment to tradition are highly valued by consumers of luxury goods. They shape a higher level of trust, both in the company’s brand and its products, and increase the consumers purchase willingness. Companies that can boast of long history should undoubtedly communicate it intensively and care about providing consumers not only with basic values related to the product itself, but also symbolic values, which are particularly important for consumer of luxury goods. History and the heritage of a luxury brand constitute one of the essential elements of the brand’s value and should also be treated as such by companies.


Keywords


luxury brand; brand value; brand value perception; luxury perception

Full Text:

PDF

References


Aaker, D.A., Fournier, S., & Brasel, S.A. (2004). When good brands do bad. Journal of Consumer Research, 31(1), 1–16.

Alexander, N. (2009). Brand authentication: Creating and maintaining brand auras. European Journal of Marketing, 43(3/4), 551–562.

Bagwell, L.S., & Bernheim, D. (1996). Veblen effects in a theory of conspicuous consumption. American Economy Review, 86(3).

Becker, K., & Lee, J.W. (2018). The concept of luxury brands and the relationship between consumer and luxury brands. The Journal of Asian Finance, Economics and Business, 5(3), 51–63.

Berry, C.J. (1994). The Idea of Luxury: A Conceptual and Historical Investigation. Cambridge: Cambridge University Press.

Butcher, J., & Pecot, F. (2022). Visually communicating brand heritage on social media: champagne on Instagram. Journal of Product & Brand Management, 31(4), 654–670.

Chapman, A., & Dilmperi, A. (2022). Luxury brand value co-creation with online brand communities in the service encounter. Journal of Business Research, 144, 902–921.

De Barnier, V., Falcy, S., & Valette-Florence, P. (2012). Do consumers perceive three levels of luxury? A comparison of accessible, intermediate and inaccessible luxury brands. Journal of Brand Management, 19(7), 623–636.

Dion, D., & Arnould, E. (2011). Retail luxury strategy: Assembling charisma through art and magic. Journal of Retailing, 87(4), 502–520.

Dion, D., & Borraz, S. (2015). Managing heritage brands: A study of the sacralization of heritage stores in the luxury industry. Journal of Retailing and Consumer Service, 22, 77–84.

Dion, D., & Mazzalovo, G. (2016). Reviving sleeping beauty brands by rearticulating brand heritage. Journal of Business Research, 69(12), 5894–5900.

Dryl, W. (2012). Strategie marketingowe dóbr luksusowych. Zarządzanie i Finanse, 10(2).

Dryl, W., & Gil, L. (2016). Stosunek młodych polskich konsumentów do produktów luksusowych. Handel Wewnętrzny, 2(361), 101–113.

Dryl, W., & Dryl, T. (2017). Wartości marki luksusowej i ich znaczenie w procesie kształtowania luksusowego charakteru produktu. Nowoczesne Systemy Zarządzania, 12, 169–182.

Dubois, B., Laurent, G., & Czellar, S. (2001). Consumer raport to luxury: Analyzing complex and ambivalent attitudes. HEC Research Papers Series, 736.

Eastman, J.K., & Eastman, K.L. (2011). Perceptions of status consumption and the economy. Journal of Business and Economics Research, 9(7), 9–20.

Franchetti, C. (2013). A reconsideration of Werner Sombart’s luxury and capitalism. International Review of Social Sciences and Humanities, 6(2), 135–139.

Frizzo, F., Korelo, J.C., & Prado, P.H.M. (2018). The effect of brand heritage on consumer-brand relationships. Revista de Administração de Empresas, 58(5), 451–459.

Gupta, D.G., Shin, H., & Jain, V. (2022). Luxury experience and consumer behavior: A literature review, Marketing Intelligence & Planning.

Groth, J.C., & McDaniel, S.W. (1993). The exclusive value principle: The basis for prestige pricing. Journal of Consumer Marketing, 10.

Halwani, L. (2021). Heritage luxury brands: insight into consumer motivations across different age groups. Qualitative Market Research, 24(2), 161–179.

Heine, K. (2011). Identification and motivation of participants for luxury consumer surveys by viral participant acquisition. The Electronic Journal of Business Research Methods, 8(2).

Heine, K. (2012). The concept of luxury brands. Retrieved from http://upmarkit.com/sites/default/files/content/20130403_Heine_The_Concept_of_Luxury_Brands.pdf

Hennigs, N., Wiedmann, K.-P., Klarmann, Ch., & Behrens, S. (2015). The complexity of value in the luxury industry: From consumers, individual value perception to luxury consumption. International Journal of Retail & Distribution Management, 43(10/11), 922–939.

Kapferer, J.N., & Bastien, V. (2009). The Luxury Strategy. Break the Rules of Marketing to Build Luxury Brands. London: Kogan Page.

Kapferer, J.N. (2012). Strategic Brand Management (5th ed.). London: Kogan Page.

Keller, K.L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57, 1–22.

Keller, K.L., & Richey, K. (2006). The importance of corporate brand personality traits to a successful 21st century business. Journal of Brand Management, 14(1/2), 74–81.

Keller, K.L. (2009). Managing the growth tradeoff: Challenges and opportunities in luxury branding. Journal of Brand Management, 16.

Kemp, S. (1998). Perceiving luxury and necessity. Journal of Economic Psychology, 19(5), 591–606.

Kim, D.J., Ferrin, D.L., & Rao, H.R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44(2), 544–564.

Klaus, P.P. (2022). What matters most to ultra-high-net-worth individuals? Exploring the UHNWI luxury customer experience (ULCX). Journal of Product and Brand Management, 31(3), 368–376.

Klaus, P.P., & Tarquini-Poli, A. (2022). Come fly with me: Exploring the private aviation customer experience (PAX). European Journal of Marketing, 56(4), 1126–1152.

Ko, E., Costello, J.P., & Taylor, C.R. (2019). What is a luxury brand? A new definition and review of the literature. Journal of Business Research, 99, 405–413.

Kovesi, C. (2015). What is luxury? The rebirth of a concept in the early modern world. Luxury, 2(1), 25–40.

KPMG. (2022). Raport: Rynek dóbr luksusowych w Polsce. Luksus w dobie zrównoważonego rozwoju.

Leibenstein, H. (1950). Bandwagon, Snob, and Veblen effects in the theory of consumers’ demand. The Quarterly Journal of Economics, May.

Mandler, T., Johnen, M., & Gräve, J.F. (2020). Can’t help falling in love? How brand luxury generates positive consumer affect in social media. Journal of Business Research, 120, 330–342.

McKinsey. (1990). The luxury industry: An asset for France. Paris: McKinsey.

McNeil, P., & Riello, G. (2016). Luxury. A Rich History. Oxford: Oxford University Press.

Nia, A., & Zaichkowsky, J.L. (2000). Do counterfeits devalue the ownership of luxury brands? Journal of Product & Brand Management, 9, 485–497.

Nueno, J.L., & Quelch, J.A. (1998). The mass marketing of luxury. Business Horizons, 41, 61–68.

Onknowo, U. (2009). Sustaining the luxury brand on the Internet. Journal of Brand Management, 16(5).

Ostovan, N., & Nasr, A.K. (2022). The manifestation of luxury value dimensions in brand engagement in self-concept. Journal of Retailing Consumer Services, 66.

Phau, I., & Prendergast, G. (2000). Consuming luxury brands: The relevance of the “rarity principle”. Journal of Brand Management, 8, 122–138.

Posner, H. (2019). Marketing mody: Strategia, branding i promocja. Warszawa: Wyd. Arkady.

Romaniuk, J., & Huang, A. (2019). Understanding consume perceptions of luxury brands. International Journal of Market Research, 62(5), 546–560.

Rose, G.M., Merchant, A., Orth, U.R., & Horstmann, F. (2016). Emphasizing brand heritage: Does it work? And how? Journal of Business Research, 69(2), 936–943.

Sadaba, T., & Mir, P. (2018). History as Luxury Brand Enhancement. Luxury, 5(3), 231–243.

Safeer, A.A., He, Y., & Abrar, M., (2021). The influence of brand experience on brand authenticity and brand love: An empirical study from Asian consumers’ perspective. Asia Pacific Journal of Marketing and Logistics, 33(5), 1123–1138.

Seo, Y., & Buchanan-Oliver, M. (2015). Luxury branding: The industry, trends, and future conceptualizations. Asia Pacific Journal of Marketing and Logistics, 27(1).

Shukla, P. (2010). Status consumption in cross-national context: Socio-psychological, brand and situational antecedents. International Marketing Review, 27(1), 108–129.

Stępień, B. (2019). Wartość luksusu. Warszawa: PWE.

Sung, Y, & Choi, S.M. (2014). Dimensions of luxury brand personality: Scale development and validation. Psychology & Marketing, 32(1), 121–132.

Tynan, C., McKechnie, S., & Chhuon, C. (2010). Co-creating value for luxury brands. Journal of Business Research, 63.

Vigneron, F., & Johnson, L.W. (2004). Measuring perceptions of brand luxury. Journal of Brand Management, 11(6), 484–508.

Wang, Y. (2022). A conceptual framework of contemporary luxury consumption. International Journal of Research in Marketing, 39(3), 788–803.

Wilcox, K., Kim, H.M., & Sen, S. (2009). Why do consumers buy counterfeit luxury brands? Journal of Marketing Research, 46, 247–59.

Wirtz, J., Holmqvist, J., & Fritze, M.P. (2020). Luxury services. Journal of Service Management, 31(4), 665–691.

Xu, Q. (2020). A study of the marketing strategies of high-end luxury brands: The case of Hermes. Advances in Economics, Business and Management Research, 155.

Zhang, N., Jin, Ch., Bu, X., & Gilgal, F.G. (2023). The motivations behind luxury consumption: Application of grounded theory approach. Digitalization and Management Innovation, 367, 200–207.




DOI: http://dx.doi.org/10.17951/h.2022.56.5.63-80
Date of publication: 2023-04-19 10:27:31
Date of submission: 2022-11-04 18:38:36


Statistics


Total abstract view - 682
Downloads (from 2020-06-17) - PDF - 0

Indicators



Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Wioleta Dryl

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.