Price Fairness Perception in Online and Offline Environment – the Same or Different?

Ilona Bondos

Abstract


The author studies the role of perceived fair price as a reference price. The purpose of the publication is to answer two research questions connected with price fairness perception. In the first part of this article the theoretical background of the price fairness perception is presented. In the second part the results of author’s own research are shown. This quantitative research was realized in 2014 and concerned the durable goods. In the empirical part of paper, the author points out the importance of perceived fair price as a reference price. It is also stated that in the online environment the importance of perceptions of price fairness significantly increases due to greater price transparency in online sales channels.

Keywords


price fairness; price perception; reference price; durable goods

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References


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DOI: http://dx.doi.org/10.17951/h.2015.49.3.19
Date of publication: 2015-08-12 10:29:37
Date of submission: 2015-08-11 10:29:10


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