The Well-Being of Managers in the Context of the Identity Brand of the Family Company

Radosław Baran, Beata Marciniak, Ewa Więcek-Janka, Beata Żelazko

Abstract


Theoretical background: The article delves into the domain of qualitative research applied to investigating the well-being of managers within family businesses. It situates its discussion within the broader context of brand identity in such enterprises. Theoretical underpinnings include insights into the formation of well-being in family-run companies, highlighting the interconnectedness between managerial well-being and the identity of the family business.

Purpose of the article: Primarily methodological in nature, the article aims to delineate a systematic approach to conducting qualitative research specifically tailored to exploring the well-being of managers within the context of family business brand identity. It seeks to elucidate the process of uncovering the intricate links between managerial well-being and the identity of family-owned businesses, thus contributing to the understanding of how well-being manifests in such organisational settings.

Research methods: The article outlines an algorithmic framework designed to guide qualitative research endeavours focused on manager well-being within family businesses. It underscores the importance of employing both inductive and deductive approaches in qualitative research, as evidenced by a pretest conducted to discern their differential applications in this context.

Main findings: The key findings of the article revolve around the proposed algorithm for conducting qualitative research on the well-being of managers with respect to the brand identity of the family business brand. The study underscores the importance of qualitative methods in unraveling the complexities of well-being in the unique context of family-run enterprises. By elucidating the interrelationships between managerial well-being and brand identity, the research contributes to a deeper understanding of the dynamics at play within family businesses and offers valuable insights for both scholars and practitioners in this field.


Keywords


brand; brand identity; family business; well-being; qualitative research

Full Text:

PDF

References


Aaker, D. (2010). Building Strong Brands. Simon & Schuster.

Alvarado-Karste, D., & Guzmán, F. (2020). The effect of the fit of the cognitive style of the brand identity and the social influence on consumer-based brand equity. Journal of Product & Brand Management, 29(7), 971–984. https://doi.org/10.1108/JPBM-06-2019-2419

Azoulay, A., & Kapferer, J.-N. (2003). Do brand personality scales really measure brand personality? Journal of Brand Management, 11(2), 143–155. https://doi.org/10.1057/palgrave.bm.2540162

Baños Monroy, V.I., Ramírez Solís, E.R., & Rodríguez-Aceves, L. (2015). Familiness and its relationship with performance in Mexican family firms. Academy of Strategic Management Journal, 14(2), 1–21.

Baryń, M. (2018). „Rodzinny znaczy godny zaufania” – przedsiębiorstwa rodzinne w opinii polskich konsumentów. Zeszyty Naukowe Wyższa Szkoły Humanitas. Management, 2, 83–94. https://doi.org/10.5604/01.3001.0012.2040

Bettinelli, C., Lissana, E., Bergamaschi, M., & De Massis, A. (2022). Identity in family firms: Toward an inte-grative understanding. Family Business Review, 35(4), 383–414. https://doi.org/10.1177/08944865221113675

Binz Astrachan, C., Botero, I.C., Astrachan, J.H., & Prügl, R. (2018). Branding the family firm: A review, inte-grative framework proposal, and research agenda. Journal of Family Business Strategy, 9(1), 3–15. https://doi.org/10.1016/j.jfbs.2018.01.002

Blombäck, A. (2009). Family Business: A Secondary Brand in Corporate Brand Management. CeFEO Working Paper, 2009(1). https://www.diva-portal.org/smash/get/diva2:133346/FULLTEXT01.pdf

Boers, B. (2013). Organizational identity construction in family businesses a dualities perspective. Jönköping International Business School Jönköping University, JIBS Dissertation Series No. 091.

Braun, V., & Clarke, V. (2012). Thematic analysis. In H. Cooper, P.M. Camic, D.L. Long, A.T. Panter, D. Rindskopf, & K.J. Sher (Eds.), APA Handbook of Research Methods in Psychology, Vol. 2: Research Designs: Quantitative, Qualitative, Neuropsychological, and Biological (pp. 57–71). APA. https://doi.org/10.1037/13620-004

Bravo, R., Buil, I., de Chernatony, L., & Martínez, E. (2017). Managing brand identity: effects on the em-ployees. International Journal of Bank Marketing, 35(1), 2–23. https://doi.org/10.1108/IJBM-10-2015-0148

Bryda, G. (2014). CAQDAS a badania jakościowe w praktyce. Przegląd Socjologii Jakościowej, 10(2), 12–38. https://doi.org/10.18778/1733-8069.10.2.02

Caldana, A.C.F., Lourenção, M., Krüger, C., Pennabel, A.F., & dos Santos, N.M.B.F. (2022). Development of a sustainable brand identity model: fostering the implementation of SDGs in the Brazilian power sector. Ben-chmarking: An International Journal, 29(9), 3008–3029. https://doi.org/10.1108/BIJ-06-2021-0363

Cambridge Dictionary (2023). Well-being. https://dictionary.cambridge.org/dictionary/english/well-being

Canziani, B.F., Welsh, D.H.B., Dana, L.-P., & Ramadani, V. (2020). Claiming a family brand identity: The role of website storytelling. Canadian Journal of Administrative Sciences, 37(1), 68–81. https://doi.org/10.1002/cjas.1543

Casidy, R., Prentice, C., & Wymer, W. (2019). The effects of brand identity on brand performance in the service sector. Journal of Strategic Marketing, 27(8), 651–665. https://doi.org/10.1080/0965254X.2018.1464050

Charmaz, K. (2009). Grounded Theory. A Practical Guide to Qualitative Analysis. Wyd. Nauk. PWN.

Chrisman, J.J., Chua, J.H., & Steier, L. (2005). Sources and consequences of distinctive familiness: An introduc-tion. Entrepreneurship Theory and Practice, 29(3), 237–247. https://doi.org/10.1111/j.1540-6520.2005.00080.x

Coleman, D.A., de Chernatony, L., & Christodoulides, G. (2015). B2B service brand identity and brand perfor-mance. An empirical investigation in the UK’s B2B IT services sector. European Journal of Marketing, 49(7/8), 1139–1162. https://doi.org/10.1108/EJM-03-2013-0154

Craig, J.B., Dibrell, C., & Davis, P.S. (2008). Leveraging family-based brand identity to enhance firm competi-tiveness and performance in family businesses. Journal of Small Business Management, 46(3), 351–371. https://doi.org/10.1111/j.1540-627X.2008.00248.x

Czapiński, J. (1994). Psychologia szczęścia: Przegląd badań i zarys teorii cebulowej. Pracownia Testów Psy-chologicznych. Polskie Towarzystwo Psychologiczne.

Czapiński, J. (2004). Spotkanie dwóch tradycji: hedonizmu i eudajmonizmu. In J. Czapinski (Ed.), Psychologia pozytywna: Nauka o szczęściu, zdrowiu, sile i cnotach człowieka (pp. 13–17). Wyd. Nauk. PWN.

Czerw, A. (2017). Psychologiczny model dobrostanu w pracy. Wartość i sens pracy. Electronic edition (eBook), Wyd. Nauk. PWN.

Dacko-Pikiewicz, Z. (2019). Values as an element of family business identity. Intercathedra, 1, 13–18.

de Chernatony, L. (1999). Brand management through narrowing the gap between brand identity and brand reputation. Journal of Marketing Management, 15(1–3), 157–179. https://doi.org/10.1362/026725799784870432

de Chernatony, L., & Harris, F. (2000). Developing corporate brands through considering internal and external stakeholders. Corporate Reputation Review, 3(3), 268–274. https://doi.org/10.1057/palgrave.crr.1540119

Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542–575. https://doi.org/10.1037/0033-2909.95.3.542

Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55(1), 34–43. https://doi.org/10.1037/0003-066X.55.1.34

Dorda, B.S., & Shtëmbari, E.M. (2020), Family firm identity approach: A systematic literature review. Interna-tional Journal of Business and Management, 15(1), 166–173. https://doi.org/10.5539/ijbm.v15n1p166

Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62(1), 107–115. https://doi.org/10.1111/j.1365-2648.2007.04569.x

Frank, H., Lueger, M., Nosé, L., & Suchy, D. (2010). The concept of “familiness”: Literature review and systems theory-based reflections. Journal of Family Business Strategy, 1(3), 119–130. https://doi.org/10.1016/j.jfbs.2010.08.001

Gersick, K.E., Davis, J.A., McCollom Hampton, M., & Lansberg, I. (1997). Generation to Generation: Life Cy-cles of the Family Business. Harvard Business School Press.

Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough? An experiment with data satura-tion and variability. Field Methods, 18(1), 59–82. https://doi.org/10.1177/1525822X05279903

Gylling, C., & Lindberg-Repo, K. (2006). Investigating the link between a corporate brand and customer. Brand Management, 13(4/5), 257–267. https://doi.org/10.1057/palgrave.bm.2540269

Hattie, J.A., Myers, J.E., & Sweeney, T.J. (2004). A factor structure of wellness: Theory, assessment, analysis, and practice. Journal of Counseling & Development, 82(3), 354–364. https://doi.org/10.1002/j.1556-6678.2004.tb00321.x

Hills, P., & Argyle, M. (2002). The Oxford Happiness Questionnaire: A compact scale for the measurement of psychological well-being. Personality and Individual Differences, 33(7), 1073–1082. https://doi.org/10.1016/S0191-8869(01)00213-6

Ilska, M., & Kołodziej-Zaleska, A. (2018). Dobrostan hedonistyczny i eudajmonistyczny w sytuacjach kryzysów normatywnych i nienormatywnych. Zeszyty Naukowe Politechniki Śląskiej. Seria Organizacja i Zarządzanie, 123, 155–184.

Joachimsthaler, E., & Aaker, D.A. (1997). Building brands without mass media. Harvard Business Review, 75(1), 39–50.

Kahneman, D. (1999). Objective happiness. In D. Kahneman, E. Diener, & N. Schwarz (Eds.), Well-being: The Foundations of Hedonic Psychology (pp. 3–25). Russell Sage Foundation.

Kall, J. (2001). Silna marka: Istota i kreowanie. PWE.

Kennedy, E., Guzmán, F. (2016). Co-creation of brand identities: Consumer and industry influences and motivations. Journal of Consumer Marketing, 33(5), 313–323. https://doi.org/10.1108/JCM-07-2015-1500

Keyes, C.L.M. (1998). Social well-being. Social Psychology Quarterly, 61(2), 121–140. https://doi.org/10.2307/2787065

Keyes, C.L.M. (2002). The mental health continuum: From languishing to flourishing in life. Journal of Health and Social Behavior, 43(2), 207–222. https://doi.org/10.2307/3090197

Keyes, C.L.M., & Waterman, M.B. (2003). Dimensions of well-being and mental health in adulthood. In M.H. Bornstein, L. Davidson, C.L.M. Keyes, K.A. Moore, & The Center for Child Well-Being (Eds.), Well-Being: Positive Development Across the Life Course (pp. 477–497). Lawrence Erlbaum Associates Publishers.

Leszczewska, K. (2012). Wyróżnianie rodzinności jako specyficznej cechy prowadzenia działalności gospodar-czej. Przedsiębiorczość i Zarządzanie, 13(7), 91–106.

Machowska-Okrój, S. (2014). Wzrost gospodarczy a dobrobyt ekonomiczno-społeczny w wybranych krajach europejskich. Zeszyty Naukowe Uniwersytetu Szczecińskiego. Studia i Prace Wydziału Nauk Ekonomicznych i Zarządzania, 35(2), 409–430.

Mahto, R.V., Chen, J.-S., McDowell, W.C., & Ahluwalia, S. (2019). Shared identity, family influence, and the transgenerational intentions in family firms. Sustainability, 11(4), 1130. https://doi.org/10.3390/su11041130

Miles, M.B., & Huberman, M.A. (2000). Analiza danych jakościowych. Trans Humana.

Motoc, A. (2019). Family business image and reputation: A model of the influencing factors, actions, and ef-fects. Management Dynamics in the Knowledge Economy, 7(4), 503–519. https://doi.org/10.25019/MDKE/7.4.04

Nandan, S. (2005). An exploration of the brand identity-brand image linkage: A communications perspective. Brand Management, 12(4), 264–278. https://doi.org/10.1057/palgrave.bm.2540222

Pasikowski, S. (2015). Granice teoretycznego nasycenia. Rocznik Lubuski, 41(1), 33–40.

Patton, M.Q. (2002). Qualitative Research and Evaluation Methods. 3rd ed. Sage Publications.

Roy, D., & Banerjee, S. (2014). Identification and measurement of brand identity and image gap: A quantitative approach. Journal of Product & Brand Management, 23(3), 207–219. https://doi.org/10.1108/JPBM-01-2014-0478

Ryff, C.D. (1989). Happiness is everything, or is it? Explorations on the meaning of psychological well-being. Journal of Personality and Social Psychology, 57(6), 1069–1081. https://doi.org/10.1037/0022-3514.57.6.1069

Ryff, C.D., & Singer, B.H. (2008). Know thyself and become what you are: A eudaimonic approach to psycho-logical well-being. Journal of Happiness Studies, 9(1), 13–39. https://doi.org/10.1007/s10902-006-9019-0

Schwass, J., & Glemser, A.-C. (2015). Why family identity matters: A strong brand can help to keep family busi-nesses together. https://imd.widen.net/view/pdf/eftoiu0vhd/tc009-15.pdf

Seligman, M.E.P. (2002). Authentic Happiness: Using the New Positive Psychology to Realize Your Potential for Lasting Fulfillment. Free Press.

Seligman, M.E.P. (2011a). Flourish: A Visionary New Understanding of Happiness and Well-Being. Free Press.

Seligman, M.E.P. (2011b). Fullness of Life: A New Perspective on Happiness and the Good Life. Media Rodzi-na.

Seligman, M.E.P., Steen, T.A., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60(5), 410–421. https://doi.org/10.1037/0003-066X.60.5.410

Sierpiński, A. (2022). Tożsamość organizacji a interakcje identyfikacyjne z otoczeniem. Przegląd Organizacji, (5), 11–20. https://doi.org/10.33141/po.2022.05.02

Simons, G., & Baldwin, D.S. (2021). A critical review of the definition of ‘wellbeing’ for doctors and their pa-tients in a post Covid-19 era. International Journal of Social Psychiatry, 67(8), 984–991. https://doi.org/10.1177/00207640211032259

Spielmann, N., Discua Cruz, A., Tyler, B.B., & Cerrato, D. (2022). Signaling stewardship and the value of family in a brand heritage Identity: A cross-cultural study of wineries. Journal of Business Research, 153, 35-45. https://doi.org/10.1016/j.jbusres.2022.08.017

Srivastava, R.K. (2011). Understanding brand identity confusion. Marketing Intelligence & Planning, 29(4), 340–352. https://doi.org/10.1108/02634501111138527

Trzebińska, E. (2008). Psychologia pozytywna. Wydawnictwa Akademickie i Profesjonalne.

Vignoles, V.L. (2017). Identity: personal AND social. In K. Deaux, M. Snyder (Ed.), Oxford Handbook of Per-sonality and Social Psychology (2nd ed., pp. 289–316). Oxford University Press.

Warr, P., & Clapperton, G. (2010). The Joy of Work? Jobs, Happiness, and You. Routledge.

Waterman, A.S., Schwartz, S.J., Zamboanga, B.L., Ravert, R.D., Williams, M.K., Agocha, V.B., Kim, S.Y., & Donnellan, M.B. (2010). The questionnaire for eudaimonic well-being: psychometric properties, demographic comparisons, and evidence of validity. The Journal of Positive Psychology, 5(1), 41–61. https://doi.org/10.1080/17439760903435208

WHO. (2023). Health and Well-Being. https://www.who.int/data/gho/data/major-themes/health-and-well-being

Wielsma, A.J., & Brunninge, O. (2019). “Who am I? Who are we?” Understanding the impact of family business identity on the development of individual and family identity in business families. Journal of Family Business Strategy, 10(1), 38–48. https://doi.org/10.1016/j.jfbs.2019.01.006

Wojciszke, B. (2012). Psychologia społeczna. Wyd. Nauk. Scholar.

Zellweger, T.M., Eddleston, K.A., & Kellermanns, F.W. (2010). Exploring the concept of familiness: Introducing family firm identity. Journal of Family Business Strategy, 1(1), 54–63. https://doi.org/10.1016/j.jfbs.2009.12.003




DOI: http://dx.doi.org/10.17951/h.2024.58.3.7-30
Date of publication: 2024-07-12 06:49:57
Date of submission: 2024-04-28 16:59:54


Statistics


Total abstract view - 18
Downloads (from 2020-06-17) - PDF - 0

Indicators



Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Radosław Baran, Beata Marciniak, Ewa Więcek-Janka, Beata Żelazko

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.