Email this article 
Hide
Show all
Systemic Approach in the Study of the Current State of Knowledge in the Field of University Management
Abstract
Theoretical background: Analyzing the current set of publications relating to the issues of university management, one can distinguish a set of works relating to, among others, the quality of management at universities, the issues of sustainable development of universities, adapting teaching and research to the needs of industrial enterprises, concepts of university quality management, communication barriers at an academic university, and issues of human resource management in higher education. Regardless of the area of research, the work draws attention to the lack of consistency in the concepts which are used to understand the specific field of university management, the rigorous conceptual framework deficiency and valuable contribution to theory development is limited.
Purpose of the article: The aim of this paper is to organize the current research results related to the issues of university management. The work uses the integration of the concept of systematic literature review with a tool supporting systemic thinking, i.e. System Operator. The paper points to the benefits resulting from the use of a tool derived from the Theory of Inventive Problem Solving (TRIZ) in shaping the image of the current state of knowledge, in a holistic approach.
Research methods: The method of systematic literature review was used in the work. Research activities were divided into four stages, (1) determination of the purpose of the study, (2) selection of basic literature (n = 1,534), and selection of publications (n = 999) and development of a publication database, (3) biblimetric analysis, using content analysis and (4) development of a report using a tool supporting holistic thinking, i.e. System Operator.
Main findings: As a result of the conducted research, six clusters relating to the issues of education and its evaluation (Cluster 1), management of human factors, including students, researchers and administrative staff (Cluster 2), shaping entrepreneurial attitudes, including knowledge and innovation management (Cluster 3), university management in the education system (Cluster 4), issues related to sustainable development and leadership policy (Cluster 5 and Cluster 6) were distinguished. As a result of content analysis, 16 thematic areas in general terms were distinguished in the scope of identifying research problems raised in the collection of the most frequently cited scientific publications. In the last one, as a result of the use of System Operator, the research problems raised in the analyzed set of publications were mapped in a comprehensive manner, i.e. determining the relations between individual elements of university management and university environment, as well as in terms of time, relating to the evaluation of past activities and strategies, research into current solutions, as well as works related to shaping the concept of future solutions in the field of university management.
Keywords
Full Text:
PDFReferences
Acedo, F.J., Barroso, C., Casanueva, C., & Galan, J.L. (2006). Co-authorship in management and organizational studies: An empirical and network analysis. Journal of Management Studies, 43(5), 957–983. https://doi.org/10.1111/j.1467-6486.2006.00625.x
Al Mahameed, M., Yates, D., & Gebreiter, F. (2023). Management as ideology: “New” managerialism and the corporate university in the period of Covid-19. Financial Accountability & Management, 40(1), 34–57. https://doi.org/doi.org/10.1111/faam.12359
Anderson, G. (2006). Assuring quality/resisting quality assurance: Academics’ responses to ‘quality’ in some Australian universities. Quality in Higher Education, 12(2), 161–173. https://doi.org/10.1080/13538320600916767
Badigannavar, V., & Kelly, J. (2005). Why are some union organizing campaigns more successful than others? British Journal of Industrial Relations, 43(3), 515–535. https://doi.org/10.1111/j.1467-8543.2005.00367.x
Bana E Costa, C.A., & Oliveira, M.D. (2012). A multicriteria decision analysis model for faculty evaluation. Omega, 40(4), 424–436. https://doi.org/10.1016/j.omega.2011.08.006
Barandiaran-Galdós, M., Barrenetxea-Ayesta, M., Cardona-Rodríguez, A., Mijangos-Del-Campo, J.J., & Olaskoaga-Larrauri, J. (2012). Attitudes of Spanish university teaching staff to quality in education. Journal of Higher Education Policy and Management, 34(6), 647–658. https://doi.org/10.1080/1360080X.2012.727702
Beatson, N.J., Tharapos, M., O’Connell, B.T., De Lange, P., Carr, S., & Copeland, S. (2022). The gradual retreat from academic citizenship. Higher Education Quarterly, 76(4), 715–725. https://doi.org/10.1111/hequ.12341
Bisaso, R. (2010). Organisational responses to public sector reforms in higher education in Uganda: A case study of Makerere University. Journal of Higher Education Policy and Management, 32(4), 343–351. https://doi.org/10.1080/1360080X.2010.491108
Bjursell, C., & Engström, A. (2019). A Lewinian approach to managing barriers to university–industry collaboration. Higher Education Policy, 32(1), 129–148. https://doi.org/10.1057/s41307-017-0074-4
Blackmore, J. (2020). The carelessness of entrepreneurial universities in a world risk society: A feminist reflection on the impact of Covid-19 in Australia. Higher Education Research & Development, 39(7), 1332–1336. https://doi.org/10.1080/07294360.2020.1825348
Bogoyiz, A.V., Lobova, S.V., & Osipov, V.S. (2022). Quality of management in higher education by the example of top universities of Russia. International Journal for Quality Research, 17(1), 27–40.
Busco, C., Dooner, C., & d’Alencon, A. (2018). Universidad de Chile: Self-assessment and its effects on university’s management. Higher Education, 75(3), 431–447. https://doi.org/10.1007/s10734-017-0148-7
Cameron, C., & Klopper, C. (2015). University lawyers: A study of legal risk, risk management and role in work integrated learning programmes. Journal of Higher Education Policy and Management, 37(3), 344–360. https://doi.org/10.1080/1360080X.2015.1034423
Cascini, G. (2012). TRIZ-based anticipatory design of future products and processes. Journal of Integrated Design & Process Science, 16(3), 29–63. https://doi.org/10.3233/jid-2012-0005
Chiappetta, J., & Charbel, J. (2010). Greening of business schools: A systemic view. International Journal of Sustainability in Higher Education, 11(1), 49–60. https://doi.org/doi.org/10.1108/14676371011010048
Christopher, J. (2012). The adoption of internal audit as a governance control mechanism in Australian public universities – views from the CEOs. Journal of Higher Education Policy and Management, 34(5), 529–541. https://doi.org/10.1080/1360080X.2012.716001
Coombs, J. E., Sadrieh, F., & Annavarjula, M. (2009). Two Decades of International Entrepreneurship Research: What Have We Learned – Where Do We Go from Here?, International Journal of Entrepreneurship 13, 23–64.
Czakon, W. (2011). Metodyka systematycznego przeglądu literatury. Przegląd Organizacji, 3, 57–61.
Czakon, W. (2016). Podstawy Metodologii Badań w naukach o zarządzaniu. Wydawnictwo Nieoczywiste.
Dill, D. D. (1995). University-industry entrepreneurship: The organization and management of American university technology transfer units. Higher Education, 29(4), 369–384. https://doi.org/10.1007/BF01383958
Diodato, D., & Gellaty, P. (2013). Dictionary of Bibliometrics. Routledge.
Dobbins, M., & Khachatryan, S. (2015). Europeanization in the “Wild East”? Analyzing higher education governance reform in Georgia and Armenia. Higher Education, 69(2), 189–207. https://doi.org/10.1007/s10734-014-9769-2
Edwards, F. (2012). The evidence for a risk-based approach to Australian higher education regulation and quality assurance. Journal of Higher Education Policy and Management, 34(3), 295–307. https://doi.org/10.1080/1360080X.2012.678725
Figueiró, P.S., & Raufflet, E. (2015). Sustainability in higher education: A systematic review with focus on management education. Journal of Cleaner Production, 106, 22–33. https://doi.org/10.1016/j.jclepro.2015.04.118
Fiorineschi, L., Frillici, F.S., Rotini, F., Conti, L., & Rossi, G. (2021). Adapted Use of the TRIZ System Operator. Applied Sciences, 11(14), 6476. https://doi.org/10.3390/app11146476
Franco, M., & Haase, H. (2015). University–industry cooperation: Researchers’ motivations and interaction channels. Journal of Engineering and Technology Management, 36, 41–51. https://doi.org/10.1016/j.jengtecman.2015.05.002
Gadd, K. (2011). TRIZ for Engineers: Enabling Inventive Problem Solving. Wiley. https://doi.org/10.1002/9780470684320
Gray, S. (2015). Culture clash or ties that bind? What Australian academics think of professional staff. Journal of Higher Education Policy and Management, 37(5), 545–557. https://doi.org/10.1080/1360080X.2015.1079397
Gunn, A., & Mintrom, M. (2013). Global university alliances and the creation of collaborative advantage. Journal of Higher Education Policy and Management, 35(2), 179–192. https://doi.org/10.1080/1360080X.2013.775926
Hemsley-Brown, J., & Oplatka, I. (2006). Universities in a competitive global marketplace: A systematic review of the literature on higher education marketing. International Journal of Public Sector Management, 19(4), 316–338. https://doi.org/10.1108/09513550610669176
Huisman, J., & Currie, J. (2004). Accountability in higher education: Bridge over troubled water? Higher Education, 48(4), 529–551. https://doi.org/10.1023/B:HIGH.0000046725.16936.4c
Imgraben, J., Engelbrecht, A., & Choo, K.-K. R. (2014). Always connected, but are smart mobile users getting more security savvy? A survey of smart mobile device users. Behaviour & Information Technology, 33(12), 1347–1360. https://doi.org/10.1080/0144929X.2014.934286
Johnson, R.N., & Deem, R. (2003). Talking of students: Tensions and contradictions for the manager-academic and the university in contemporary higher education. Higher Education, 46(3), 289–314. https://doi.org/10.1023/A:1025377826704
Kabakchieva, D. (2013). Predicting student performance by using data mining methods for classification. Cybernetics and Information Technologies, 13(1), 61–72. https://doi.org/10.2478/cait-2013-0006
Kaplan, A.M., & Haenlein, M. (2016). Higher education and the digital revolution: About MOOCs, SPOCs, social media, and the Cookie Monster. Business Horizons, 59(4), 441–450. https://doi.org/10.1016/j.bushor.2016.03.008
Karatzoglou, B. (2013). An in-depth literature review of the evolving roles and contributions of universities to education for sustainable development. Journal of Cleaner Production, 49, 44–53. https://doi.org/10.1016/j.jclepro.2012.07.043
Kennelly, R., & McCormack, C. (2015). Creating more ‘elbow room’ for collaborative reflective practice in the competitive, performative culture of today’s university. Higher Education Research & Development, 34(5), 942–956. https://doi.org/10.1080/07294360.2014.911259
King, D., & Learmonth, M. (2015). Can critical management studies ever be ‘practical’? A case study in engaged scholarship. Human Relations, 68(3), 353–375. https://doi.org/10.1177/0018726714528254
Knott, J.H., & Payne, A.A. (2004). The impact of state governance structures on management and performance of public organizations: A study of higher education institutions. Journal of Policy Analysis and Management, 23(1), 13–30. https://doi.org/10.1002/pam.10176
Krücken, G., Blümel, A., & Kloke, K. (2013). The managerial turn in higher education? On the interplay of organizational and occupational change in German academia. Minerva, 51(4), 417–442. https://doi.org/10.1007/s11024-013-9240-z
Kuoppala, K. (2005). Management by results at Finnish universities. Journal of Higher Education Policy and Management, 27(3), 345–355. https://doi.org/10.1080/13600800500283692
Lacy, F.J., & Sheehan, B.A. (1997). Job Satisfaction among Academic Staff: An International Perspective. Higher Education, 34(3), 305–322.
Leja, K. (2011). Koncepcje zarządzania współczesnym uniwersytetem. Wydawnictwo Politechniki Gdańskiej.
Leja, K., & Kostera, M. (2013). Zarządzanie uczelnią. Koncepcje i współczesne wyzwania. Wolters Kluwer Polska.
Manathunga, C., Selkrig, M., Sadler, K., & Keamy, (Ron) Kim. (2017). Rendering the paradoxes and pleasures of academic life: Using images, poetry and drama to speak back to the measured university. Higher Education Research & Development, 36(3), 526–540. https://doi.org/10.1080/07294360.2017.1289157
Manatos, M.J., Sarrico, C.S., & Rosa, M.J. (2017). The integration of quality management in higher education institutions: A systematic literature review. Total Quality Management & Business Excellence, 28(1–2), 159–175. https://doi.org/10.1080/14783363.2015.1050180
Mapesela, M., & Hay, D.H. (2006). The effect of change and transformation on academic staff and job satisfaction: A case of a South African University. Higher Education, 52(4), 711–747. https://doi.org/10.1007/s10734-004-6821-7
Mascarenhas, C., Ferreira, J.J., & Marques, C. (2018). University–industry cooperation: A systematic literature review and research agenda. Science and Public Policy, 45(5), 708–718. https://doi.org/10.1093/scipol/scy003
Mason, I.G., Brooking, A.K., Oberender, A., Harford, J.M., & Horsley, P.G. (2003). Implementation of a zero waste program at a university campus. Resources, Conservation and Recycling, 38(4), 257–269. https://doi.org/10.1016/S0921-3449(02)00147-7
Mewburn, I., Cuthbert, D., & Tokareva, E. (2014). Experiencing the progress report: An analysis of gender and administration in doctoral candidature. Journal of Higher Education Policy and Management, 36(2), 155–171. https://doi.org/10.1080/1360080X.2013.861054
Mohamed Shaffril, H.A., Samsuddin, S.F., & Abu Samah, A. (2021). The ABC of systematic literature review: The basic methodological guidance for beginners. Quality & Quantity, 55(4), 1319–1346. https://doi.org/10.1007/s11135-020-01059-6
Mohsin, M., Nasir, N., & Abid, M.A. (2023). Future time perspective: A review and bibliometric analysis. Quality & Quantity, 58(2), 1481–1516. https://doi.org/doi.org/10.1007/s11135-023-01703-x
Mok, K.H. (2010). When state centralism meets neo-liberalism: Managing university governance change in Singapore and Malaysia. Higher Education, 60(4), 419–440. https://doi.org/10.1007/s10734-009-9307-9
Mongeon, P., & Paul-Hus, A. (2015). The journal coverage of Web of Science and Scopus: A comparative analysis. Scientometrics, 106(1), 213–228. https://doi.org/doi:10.1007/s11192-015-1765-5
Nasim, K., Sikander, A., & Tian, X. (2020). Twenty years of research on total quality management in Higher Education: A systematic literature review. Higher Education Quarterly, 74(1), 75–97. https://doi.org/10.1111/hequ.12227
O’Kane, C., Mangematin, V., Geoghegan, W., & Fitzgerald, C. (2015). University technology transfer offices: The search for identity to build legitimacy. Research Policy, 44(2), 421–437. https://doi.org/10.1016/j.respol.2014.08.003
Paewai, S.R., Meyer, L.H., & Houston, D.J. (2007). Problem solving academic workloads management: A university response. Higher Education Quarterly, 61(3), 375–390. https://doi.org/10.1111/j.1468-2273.2007.00360.x
Pucciarelli, F., & Kaplan, A. (2016). Competition and strategy in higher education: Managing complexity and uncertainty. Business Horizons, 59(3), 311–320. https://doi.org/10.1016/j.bushor.2016.01.003
Pulido, M., Sánchez-Soriano, J., & Llorca, N. (2002). Game theory techniques for university management: An extended bankruptcy model. Annals of Operations Research, 109(1/4), 129–142. https://doi.org/10.1023/A:1016395917734
Quarchioni, S., Paternostro, S., & Trovarelli, F. (2022). Knowledge management in higher education: A literature review and further research avenues. Knowledge Management Research & Practice, 20(2), 304–319. https://doi.org/10.1080/14778238.2020.1730717
Rodwell, J., & Neumann, R. (2008). Predictors of timely doctoral student completions by type of attendance: The utility of a pragmatic approach. Journal of Higher Education Policy and Management, 30(1), 65–76. https://doi.org/10.1080/13600800701745069
Sang, X., Teo, S.T.T., Cooper, C.L., & Bohle, P. (2013). Modelling occupational stress and employee health and wellbeing in a chinese higher education institution. Higher Education Quarterly, 67(1), 15–39. https://doi.org/10.1111/j.1468-2273.2012.00529.x
Santos-Cangovi, H. (2019). University management. The student’s contribution to the teacher performance evaluation at the Universidade José Eduardo dos Santos, Huambo-Angola. MLS Educational Research, 3(2), 65–86. https://doi.org/10.29314/mlser.v3i2.158
Sharrock, G. (2012). Four management agendas for Australian universities. Journal of Higher Education Policy and Management, 34(3), 323–337. https://doi.org/10.1080/1360080X.2012.678728
Shepherd, S. (2018). Strengthening the university executive: The expanding roles and remit of deputy and pro-vice-chancellors. Higher Education Quarterly, 72(1), 40–50. https://doi.org/10.1111/hequ.12150
Silander, C., & Stigmar, M. (2019). Individual growth or institutional development? Ideological perspectives on motives behind Swedish higher education teacher training. Higher Education, 77(2), 265–281. https://doi.org/10.1007/s10734-018-0272-z
Sirat, M., Ahmad, A.R., & Azman, N. (2012). University leadership in crisis: The need for effective leadership positioning in Malaysia. Higher Education Policy, 25(4), 511–529. https://doi.org/10.1057/hep.2012.10
Sjöö, K., & Hellström, T. (2019). University–industry collaboration: A literature review and synthesis. Industry and Higher Education, 33(4), 275–285. https://doi.org/10.1177/0950422219829697
Smolarek, M. (Ed.). (2016). Współczesne koncepcje zarządzania w organizacjach. Oficyna Wydawnicza „Humanitas”.
Sporn, B. (1996). Managing university culture: An analysis of the relationship between institutional culture and management approaches. Higher Education, 32(1), 41–61.
Tessens, L., White, K., & Web, C. (2011). Senior women in higher education institutions: Perceived development needs and support. Journal of Higher Education Policy and Management, 33(6), 653–665. https://doi.org/10.1080/1360080X.2011.621191
Tian, J., Nakamori, Y., & Wierzbicki, A.P. (2009). Knowledge management and knowledge creation in academia: A study based on surveys in a Japanese research university. Journal of Knowledge Management, 13(2), 76–92. https://doi.org/10.1108/13673270910942718
Velt, H., Torkkeli, L., & Laine, I. (2020). Entrepreneurial ecosystem research: Bibliometric mapping of the domain. Journal of Business Ecosystems (JBE), 1(2), 1–31. https://doi.org/doi: 10.4018/JBE.20200701.oa1.
Vilgats, B., & Heidmets, M. (2011). The Impact of external quality assessment on universities: The Estonian experience. Higher Education Policy, 24(3), 331–346. https://doi.org/10.1057/hep.2011.7
Wawak, S. (2006). Zarządzanie jakością. Teoria i praktyka. Helion.
Wawak, S. (2011). Zarządzanie jakością. Podstawy, systemy i narzędzia. Helion.
White, K., Bagilhole, B., & Riordan, S. (2012). The gendered shaping of university leadership in Australia, South Africa and the United Kingdom. Higher Education Quarterly, 66(3), 293–307. https://doi.org/10.1111/j.1468-2273.2012.00523.x
White, K., & Özkanlı, Ö. (2010). A comparative study of perceptions of gender and leadership in Australian and Turkish universities. Journal of Higher Education Policy and Management, 33(1), 3–16. https://doi.org/10.1080/1360080X.2011.536976
Wright, M., Piva, E., Mosey, S., & Lockett, A. (2009). Academic entrepreneurship and business schools. The Journal of Technology Transfer, 34(6), 560–587. https://doi.org/10.1007/s10961-009-9128-0
Ylijoki, O.-H., & Mäntylä, H. (2003). Conflicting time perspectives in academic work. Time & Society, 12(1), 55–78. https://doi.org/10.1177/0961463X03012001364
Yuan, R., Li, S., & Yu, B. (2019). Neither “local” nor “global”: Chinese university students’ identity paradoxes in the internationalization of higher education. Higher Education, 77(6), 963–978. https://doi.org/10.1007/s10734-018-0313-7
DOI: http://dx.doi.org/10.17951/h.2024.58.4.149-169
Date of publication: 2024-10-26 13:52:10
Date of submission: 2024-09-09 10:11:58
Statistics
Indicators
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Joanna Majchrzak
This work is licensed under a Creative Commons Attribution 4.0 International License.