Moderacyjna rola przebaczenia między zaangażowaniem w pracę a satysfakcją z niej

Justyna Mróz, Kinga Kaleta

Streszczenie w języku polskim


Zadowolenie pracowników jest istotne zarówno dla pracodawcy, jak i dla pracowników. Zgodnie z teorią zachowania zasobów (COR) zasoby, a zwłaszcza ich wzajemne związki, są ważne dla zwiększenia satysfakcji z życia w wielu obszarach, w tym satysfakcji z pracy. Zaangażowanie w pracę łączy w sobie wysoki poziom przyjemności (poświęcenie) z wysoką aktywnością (wigorem, absorpcją). Celem niniejszego badania było przeprowadzenie analizy relacji między zaangażowaniem w pracę, przebaczeniem dyspozycyjnym i satysfakcją z pracy wśród pracowników organizacji. Wykorzystano polskie wersje Skali Utrecht Work Engagement (zaadaptowanej przez Chirkowską-Smolak), Skalę Przebaczenia Heartland (zaadaptowaną przez Kaletę, Mróz i Guzewicz) oraz Skalę Satysfakcji z Pracy opracowaną przez Zalewską. Badanie zostało przeprowadzone wśród 94 pracowników w wieku od 20 do 54 lat. Wyniki wskazały na związki między zaangażowaniem w pracę a satysfakcją z niej. Ponadto uwzględniono moderującą rolę przebaczenia w analizach. Wyniki wskazują, że związek między zaangażowaniem w pracę a satysfakcją z pracy jest zazwyczaj silniejszy dla pracowników o wysokim przebaczeniu ogólnym i przebaczeniu pozytywnym niż dla pracowników o niskim przebaczeniu ogólnym i przebaczeniu pozytywnym.


Słowa kluczowe


teoria zachowania zasobów; przebaczenie; satysfakcja z pracy; zaangażowanie w pracę

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DOI: http://dx.doi.org/10.17951/j.2019.32.4.179-195
Data publikacji: 2019-12-31 17:08:28
Data złożenia artykułu: 2019-05-12 12:27:49


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